Store Policies

Purchasing Policies

  • llyn strong offers a stunning selection of fine jewelry and decorative art glass in her downtown Greenville SC studio. Each piece is handmade and unique in shape, color and size. Our mission is to provide a positive shopping experience, building life-long relationships with our customers. After 20 years in business, we have learned that making personal contact with our customers is the best way to do business. To that end, we have a large selection of fine jewelry and decorative art glass available in the studio and welcome custom orders.
  • To learn more about our selection and process, we invite you to call 864.233.5900 and speak with a member of our staff, who will gladly answer questions, help with your selection and inquire with our artists about custom orders.

Return Policies

  • In store purchases may be exchanged or returned for gallery credit within 10 days. We do not offer refunds on any purchases.
  • Items purchased by phone, email or online may be returned for exchange or gallery credit within 14 days. Exchange or credit amount will not include shipping charges.
  • Customer is responsible for all shipping charges, including return shipping and insurance.
  • All returned items must be in original, undamaged condition and accompanied by the original receipt. Gifts must be returned in original gift box.
  • There is a one-year expiration date on gallery credit and may be used toward future purchases made in-store, by phone, by email or online.
  • Any purchases marked Final Sale, including layaways, custom and special orders, cannot be exchanged or returned for gallery credit.

Shipping & Insurance Policies

  • Shipping prices apply to locations in the continental U.S. only. For shipments outside the continental U.S., please contact us for a quote by phone (864.233.5900) or email
  • We charge for packing and shipping based on size, fragility and type of shipping requested. Most items are shipped by UPS with options for overnight, second-day, three-day, ground and standard ground.
  • We do pack and ship larger items. Please inquire for a specific estimate.

Payment Options

  • We accept Visa, Mastercard, Discover and American Express. Personal checks are accepted on in-store jewelry and art glass purchases only and with appropriate identification.

GIfts & Gift Certificates

  • We offer gift certificates available in any denomination. Gift cards can be purchased in store, by phone (864.233.5900) or e-mail us at There is an additional charge to mail or express mail a gift certificate.

Custom Orders

  • At llyn strong fine jewelry, we specialize in creating truly unique, one-of-a-kind pieces. There is nothing more exclusive and timeless than custom-made jewelry, bringing your imagination to life through precious metals and gemstones. We are delighted to consult with you on your custom order. Please inquire by phone (864.233.5900) or e-mail us at

Professional Associations

  • llyn is a proud member of AGTA (American Gem Trade Association), SNAG (Society of North American Goldsmiths) and ACC (American Craft Council). GIA alumni are also on staff.

Charitable Contributions

  • llyn has a proud history of generous charitable involvement in Greenville. In an effort to contribute to the largest number of organizations, and to enable us to make the most impact; a great deal of planning is necessary.
  • To that end, please send all requests for 2014 donations, along with any pertinent information concerning your organization to no later than December 31st. All decisions will be made by February 1st, and we will notify everyone as soon as possible.
  • We appreciate your help with this matter.